St James Health Centre


Prescriptions and repeat prescriptions

The fastest, easiest and most convenient way to request your repeat prescriptions is online or through one of the many apps available. We strongly encourage you to use this service.


Getting a prescription online

The fastest, easiest and most convenient way to request your repeat prescriptions is online or through one of the many apps available. We strongly encourage you to use this service.

    NHS App

    You can use the NHS App to order repeat prescriptions, book appointments, check your symptoms, view your medical record, register your organ donation decision and find out how the NHS uses your data.

    For more information visit

    Android and iOS Apps

    My GP

    My GP allows you to book GP appointments, order repeat prescriptions, check medical records on the go and much more. Visit the website for more details.

    Android and iOS Apps

    Patient Access

    Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer. Visit the website for more information.

    Any Web Browser, Android and iOS Apps

    Evergeen Life

    Everything about your health and wellbeing, together. Records, GP Services, Fitness, DNA, Happiness and Food - get practical insights into these six key areas through your wellness app, so you can be as well as you can be. For more information visit the website.

    Android and iOS Apps

Electronic Prescription Service

We are now live with Phase 4 of the Electronic Prescription Service. You can read more about this on the NHS website. Benefits of electronic prescribing include:

  • Patients can collect repeat prescriptions from a pharmacy without visiting their GP, and won't have a paper prescription to lose
  • Prescribers can process prescriptions more efficiently and spend less time dealing with prescription queries
  • Pharmacies can reduce use of paper, have improved stock control, and provide a more efficient service to patients
  • You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop

Requesting medication

If you do not wish, or are unable to use an online method of ordering, or perhaps the medication is not on your regular repeat list, then you will need to request in person or submit a written request by one of the following methods:

  • E-mail:  
  • On the right-hand side of your printed prescription there are tick-boxes next to each medication. Tick the boxes next to the ones you need, and drop it off at the surgery 
  • Complete a medication request form at reception and hand it to the receptionist

We are unable to accept telephone requests for repeat medications. This facility is reserved for housebound patients or those aged over 65

If you require your prescriptions to be posted back to you please enclose a stamped, addressed envelope and allow extra time for the post.

Please note that drugs which have not been set up for repeat which were given for a single episode of illness or which need review cannot be supplied in this way. You will need to request it and you may be asked to make an appointment for review with a Clinician.

Prescriptions take 2 working days to be processed

If you have forgotten to order in time and are going to run out, the Reception Team will ask the doctor to review the request. If the doctor agrees that missing the medication might cause harm, they will process it that day. However, otherwise they will be processed in the normal way.

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We're accepting new patients

Live outside of Liverpool but can’t attend your local GP? We are currently accepting new NHS Out of Area patients who live outside of their practice area. Register today or read more here.


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Confidentiality, privacy and data processing

Our Practice internet site is intended primarily to provide information about our Practice and Services. We have taken care to ensure that all information is provided is accurate and valid. However, The Practice accepts no responsibility for use of the information provided. The advice for patients is as comprehensive and accurate as possible, but it can only be of a general nature and should not be used as a substitute for a consultation with a medical professional. 

Data Collection

Please be aware that we collect contact details of those who wish to communicate with us via e-mail, collect aggregated (non-personal) information about which pages visitors to our website chose to access, and collect information volunteered by visitors to our website (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. For detailed information on our data collection please read our Privacy Policy and Cookie Information pages.